Order modalities and prices
Customers have the possibility to make all their orders from the website: www.courlie.com
Each client declares with full capacity to use credit cards and that they have sufficient funds to cover all costs resulting from the purchase of products through courlie.com.
By clicking on the “Pay” button during the purchase process, the member declares to fully and unreservedly accept all of these General Conditions of Sale.
The data registered by COURLIE constitute the proof of the transactions made between COURLIE and the members of its Private Community. COURLIE will confirm your order by sending an email.
The contractual information is presented in Spanish and will be confirmed at the latest at the time of delivery.
All taxes are included in the prices of our products, but do not include transport costs.
COURLIE reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in force at the time of registration of the orders (subject to the availability of the product), except for a manifest typographical error.
The products remain the property of the supplier until such time as the full payment of the price has occurred.
COURLIE reserves the right to refuse an order from any member with whom you have a dispute.
COURLIE will do everything possible to please all its customers in the demand for the products.
In case of unavailability of the product after the order has been placed, the client will be informed by email of the cancellation of the order.
As a result of this demand, the speed of the return in the customer’s bank account will depend on the type of bank card and the conditions of each bank. These deadlines are again specified in the “Delivery” clause.
For your safety COURLIE has relied on the payment system by credit card to a payment gateway.
The bank details entered are encrypted and transmitted securely to the bank’s servers and, subsequently, they are verified with the issuing bank to avoid possible fraud and abuse.
This data entry procedure is guaranteed by SSL encryption technology (Secure Socker Layer) -128 bits, one of the most advanced and effective protection systems currently available, thanks to which, no third party will have access via Internet to this relative information to the bank details entered by the customer.
Only Stripe and PayPal have access to bank details linked to these means of payment, so COURLIE does not know or record this information during the payment transaction.
All products sold may be returned for 30 days from the date of delivery, in accordance with the provisions of the Spanish Retail Trade Law.
Previously, the client must indicate his intention by email. COURLIE will answer by means of another email specifying the precise instructions for the return of the product.
The return costs will be borne by COURLIE.
The refund on the client’s account as a result of this return will be made within 7 days from the receipt of the goods by COURLIE.
The return can not take place in any case if the products supplied were manifestly object of use.
The products must be returned properly protected, in their original packaging, in a perfect condition (not damaged or soiled by the customer) with all accessories, instructions and documentation. They will be sent to the place specified by COURLIE in the precise instructions for the return of the product sent by email.
In the event that the return is not accepted by the supplier because it is understood that the product whose return is intended to have been used, these products will remain in the distribution warehouse to be picked up by the customer, for a period not exceeding thirty days from your return
Neither can the packages be returned in which there is no attached element that allows the sender to be identified (order number, name, address, …).
The expenses and risks linked to the return of the product will be borne by COURLIE. The Buyer must send them safely and with the necessary guarantees so that the merchandise returned arrives in perfect condition.
Through COURLIE you can make refunds of the purchased products for the amount of them. Once the returned products are received, COURLIE will verify that they are in good condition and will proceed to the payment of the amount paid, regardless of the amount of the returned product.
The guarantees and after-sales services will be governed by Royal Legislative Decree 1/2007 of November 16, which approves the text of the General Law for the Defense of Consumers and Users. According to this norm, the seller is obliged to deliver to the consumer and user products that are in accordance with the contract, responding to him of any lack of conformity. The consumer and user has the right to repair the product, its replacement, the price reduction or the termination of the contract.
Liability, litigation and applicable legislation
COURLIE could not be held liable for the breach of the contract concluded in the event of a rupture of stocks or unavailability of the product, force majeure, disturbance or total or partial strike, in particular, of postal services and means of transport and / or communications, flood or fire. In case of litigation, the member will be directed by priority to COURLIE to obtain a friendly solution.
The Courts of Barcelona are the only competent ones. The present general sales conditions will be interpreted in Spanish and will be carried out in accordance with Spanish law. Any disagreement that may arise due to its validity, its interpretation or its execution will be presented to the Courts of Barcelona, to which expressly exclusive attribution of competence is made.
Modification of the general conditions of sale
COURLIE reserves the right to modify the general conditions of sale without prior notice, being able to change, delete or add both the content and services provided through it and the way in which they appear presented or located on their servers.
These changes must be accepted by the User each time a purchase is made through the COURLIE page.
The members of the “COURLIE Private Community” who are not in agreement with the modifications of the general conditions, must notify it and, from the date on which the new version will come into force, they must stop using the COURLIE services. In the event of any of the terms of the general conditions were illegal or unenforceable, will be null and void and applying what was agreed by the parties and failing that set out in the Spanish Civil Code.